Return Policy 

All products of Odyssea Body Jewelry are guaranteed to be free of manufacturing defects. Any unused product found to be defective at the time of purchase may be exchanged for an equivalent item, or for credit at our discretion. All credits will be applied to the next order from your company. Return items will be shipped back to Odyssea Body Jewelry at the shipper’s expense unless it is a manufacturer’s defect. All returns must be approved before shipping and marked with the appropriate Return Authorization Number (RA#). To get you RA# please email us at 

We only accept worn jewelry back if it is processed and free of all biological contaminants, as we are unable to fully process jewelry on site. If any jewelry that is sent to us still contains any biological contaminants, it will be returned to you for processing.

To request a return:


Once received, we will email you with an RMA form to fill out. After we have reviewed the information, we will reach out to you to determine if this is eligible under our terms. If eligible you will ship the jewelry back to us processed and sealed in a sterile pouch. If jewelry is not sent back in this manner, it will be returned at your expense. Once we receive the jewelry, we will examine the jewelry to determine the best possible solution and reach out to you. 

All custom orders are final and not returnable. In the case of a manufactures defect, we will repair and return all custom orders at our expense. 

Need help?

Contact us at for questions related to credits or exchanges.